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data recovery

Data recovery can be a very tricky challenge sometimes. As long as your device is still running even though it has lets say a broken screen, we can still perform a normal data recovery.

There is no guarantee with data recovery, as the data recoverability depends on the reason how the data was lost.

If the data was deleted, there's a big chance we can do it.



data recovery

Our partner uses professional forensic equipment to recover data from your handset (internal memory) as well as your SIM card using logical and physical extraction methods. The equipment we use is world class leading technology, the same as used by Australian & International Law Enforcement! We use several different hardware and software methods to help get data back for you that others can't!



The total cost of our data recovery is normally between $350 and $550 depending on the amount of time required. We ask for a $100 fee to attempt the data recovery work then the rest of the fee upon completion.

Apple  3, 4, 5, Apple 1,2,3 &4 Blackberry + over 3000 other phone handset models of s supported!  All major operating systems supported including Windows mobile, Symbian, , Brew, Android and Blackberry.  We will provide MD5 and SHA256 signatures for data verification. We can recovery deleted data from some Apple Iphones including photos and text messages but not all s due to data encryption.

 
  • This is made up of a $100 non-refundable attempt fee for our time + $250 to $450 due only if your data can be recovered! 
  • A fixed price quote will be given within 24 hours of examining the phone. The price for most modern smartphones will $550. 
  • We ask only for a $100 attempt fee (not refundable) for our time and you pay the remaining $250 - $450 only if we can recover the data you need.
  • Before we begin work, once of our engineers will contact you with a quote. Normally in the total price range of $250 - $450 depending on how much time we estimate we will need to spend. The cost may be higher if extra time or work is required (e.g for minor hardware problems or new problems that require research). 
  • This initial $100 fee includes return delivery by a courier if required back to you when our work is completed.
  • If we cannot recover the data you require, the 2nd payment of $250 - $450 is NOT due. 
  • If you require data recovery from any removable memory card from your phone (e.g MicroSD card). This is considered as a separate type of data recovery service and requires additional time. Common requests we have for memory cards from phones include deleted photos, lost photos & reformatted memory cards. See our Memory Card Data Recovery services info here.
  • For all jobs we do no s: We cannot be sure if we can recover the data you require until we attempt this data recovery work and complete the process. We do not want to get your hopes up. If you feel the cost is worthwhile and you are happy to pay a $100 attempt fee, we will attempt to recover all possible data you request. We will exhaust all possible data recovery options available to us to help you but we cannot ever guarantee that we can help you until we attempt the work. Some problems were previously 'not recoverable' and after more time and research, we are developing new solutions every month to successfully recover data. If you are not happy with the result, you pay nothing else.
Deleted
  • SMS/MMS
  • Notes
  • Voice memos 
  • Contacts

Unique
  • Recovery of hidden/password protected photos in PicLock 2.x app

Physical/logical faults:
  • Not booting
  • Stuck on 'apple' LogoStuck in recovery mode / 'iTunes logo + cable on the screen' 
  • Completely 'dead' nothing on screen
  • Smashed LCD
  • Water Damaged
  • Logic Board failure (to a certain extent)
  •  iTunes Backup: Encrypted backup, iTunes Backup: Asks for password upon restore in itunes but no password was ever assigned, iTunes Backup: Forgotten Password

For most brands of s, We can recover existing, hidden or deleted:
  • Text messages
  • Call history
  • Photos
  • Videos
  • Contacts
  • Phone internal data (e.g previous SIM cards used)
  • Other phone data: e.g web sites, search history..etc.
  • Lost data from Apple Iphone's due to deletion or incorrect sync with iTunes. We have recovered deleted photos & videos from s! 
  • Blackberry Encrypted Backup
  • Blackberry: Deleted Data
  • Blackberry: Some minor hardware faults.

If you agree to pay the $100 attempt fee for our time, We will extract all possible data from your & SIM card for you then present this to you in a report format. You can then decide if the data you want has been able to be recovered then you can pay the additional $250-$450 for a copy of this report and data. If the data you want has not been found, the 2nd payment is not due. You may pick up the phone from us or we can return it to you by a courier at no extra charge. 

This  report is also useful if you would like to present a copy of all data on your phone to your employer, partner or for a court case. Seek your own legal advise 1st.  

Note: Your phone MUST be working and not faulty. We do not repair broken phones. In some cases we may be able to recover data off water damaged or crushed phones at an additional charge.

This data recovery service takes 5-10 full business days at the moment due to high demand for this service. 
This price is for a limited time only, this price is subject to increase at any time. We offer this service to people worldwide, we can offer international delivery by Fedex or other postal services if required.

For Urgent 1-2 day service available for most phones:

$500 Urgent Service Initial Fee (not refundable) for our time to stop all other work and give your phone High Priority status + $250 - $450 is only due if we can recover your data! Note for phones that have over 8 GBs of memory this may take longer than 1 day.

Important Notes: 

  • It is not always possible to recover lost or deleted data from a , SIM card or memory card. If the device does not keep the deleted data on the device, has erased the data in a secure way or if the data has been overwritten we will not be able to recover the deleted data! We won't know what can be recovered until we try - this is why offer a fair price and only $100 attempt fee. We will use our tools to recover ALL possible data at a fixed price and present the findings to you to see if it is useful to you.
  • For any circumstances where special work is needed with more time or a VERY low chance of success or special research work is needed, you may be given a quote in the price range of $1000-$3000 with a higher attempt fee if required. We will seek your approval before doing this work in all cases.

There are 6 steps to follow to use our data recovery service:

Drop off or mail the phone to us, we will let you know it has arrived. 5-10 days after receiving the phone, we will contact you to let you know if we found what you were looking for. If you are happy you will be provided the data in a report format (PDF file) which you can print and we will provide you a copy of all the data extracted on a DVD disc or USB Flash drive at an additional charge (starting at $10). The total due is normally in the range of $350 - $550 Australian Dollars if you are happy with the result we can charge the same credit card you pay the initial $100 or you can pay by cash, EFTPOS, electronic funds transfer, Visa, Mastercard, American Express, Diners or Paypal. If you would like us to send the phone back to you by a courier, we will do this for you free of charge using Australian Air Express couriers or a local courier if available and can offer delivery by Fedex or EMS International Air Mail Courier Service for international customers at an additional cost depending on the destination country.

If you have any questions, contact us for more information.

Privacy Notice: We will only work on a (including the SIM and memory card) if the phone belongs to you and is not stolen or being delivered to us without the consent of the owner of the phone. The data we recover cannot be used to cause harm or defame any person in any way. Our partner reserves the right to refuse service if we believe the data we recover will be used for unethical use. Any data we recover will be treated as 100% private and confidential at all times. If for any child pornography is found, it is our obligation to report this to the Australian Federal Police immeidatly.

Servicing the following suburbs
Alberton
Arundel
Ashmore
Austinville
Benowa
Biggera Waters
Bilinga
Bonogin
Broadbeach
Broadbeach Waters
Benowa
Burleigh Heads
Burleigh Waters
Carrara
Cedar Creek
Clagiraba
Clear Island Waters
Coolangatta
Coombabah
Coomera
Currumbin
Currumbin Valley
Currumbin Waters
Elanora
Gaven
Gilberton
Gilston
Guanaba
Helensvale
Highland Park
Hollywell
Jacobs Well
Kingsholme
Hope Island
Labrador
Lower Beechmont
Luscombe
Main Beach
Maudsland
Mermaid Beach

Mermaid Waters
Merrimac
Miami
Moleninar
Mount Nathan
Mudgeeraba
Natural Bridge
Nerang
Neranwood
Norwell
Numimbah Valley
Ormeau
Ormeau Hills
Oxenford
Parkwood
Pimpama
Pacific Pines
Palm Beach
Paradise Point
Parkwood
Reedy Creek
Robina
Runaway Bay
Sanctuary Cove
Southport
Springbrook
Stapylton
Steiglitz
Surfers Paradise
Tallai
Tallebudgera
Tallebudgera Valley
Tugun
Upper Coomera
Varsity Lakes
Willow Vale
Woongawallan
Woongoolba
Worongary
Yatala

Ballina
Billinudgel
Bonalbo
Bora Ridge
Broadwater
Bungawalbin
Casino
Cawongla
Cougal
Doon Doon
Doubtful Creek
Dyraaba
Ellangowan
Evans Head
Geneva
Ghinni Ghi
Hastings Point
Joes Box
Kingscliff
Kyogle
Larnook
Leeville
Lennox Head
Lismore
Mallanganee
Mongogarie
Mount Burrell
Muli Muli
Mullumbimby
Mummulgum
Murwillumbah
Myrtle Creek
Nightcap
Nimbin
Ocean Shores
Pikapene
Pottsville
Rappville
Stratheden
Suffolk Park
Tabulam
Terania Creek
Channon
Toonumbar
Tweed Heads
Toonumbar
Tyalgum>
Uki
Urbenville
Wadeville
Wardell
Wiangaree
Woodenbong
Wyan
Yorklea
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